Nico started his career in Pfizer Italy 16 years ago, serving as Brand Manager of peri-LOE products, Commercial Effectiveness Manager, Business Intelligence Advisor, Supply Policy Specialist, and Junior Analyst. He has since then held roles of increasing local, regional and global responsibility. Most recently, Nico was Global Capability Lead for the healthcare provider portal experience within the Customer Experience team and prior was Senior Director, Global Lead for Customer Engagement and Content Strategy for Pfizer Essential Health. In that role, he managed the team responsible for creating enterprise customer engagement strategies (digital and face-to-face) that supported commercial, scientific and business goals, based on an omni-channel approach and content marketing strategy. Nico earned his Bachelor of Business Administration degree from La Sapienza University in Rome.